Terms and Conditions

Effective Date: December 26, 2024

Welcome to Salons in Dubai. By using our website, you agree to the following Terms and Conditions. Please read them carefully, as they govern your access to and use of our services.

For additional details, please review our Privacy Policy and Terms of Use.

1. About Us

Salons in Dubai is owned and operated by Growth Ninja Information Technology LLC, trading under Growth Ninja Group, located at 2510-20, The Citadel Tower, Business Bay, Dubai. We operate as a salon directory, finder, marketplace, and booking facilitator for salons.

If you have any questions, you can contact us:

2. Use of the Website

By accessing or using Salons in Dubai, you agree to:

  • Provide accurate and truthful information when submitting forms or inquiries.
  • Use the platform respectfully and refrain from abusive or inappropriate behavior.
  • Automatically agree to our Privacy Policy, these Terms and Conditions, and our Terms of Use.

We do not impose age restrictions; however, by using this platform, you confirm that you have the legal capacity to engage with our services.

3. Booking Services

  • Bookings are facilitated via third-party widgets owned and managed by salon owners. Salons in Dubai only hosts these widgets and does not guarantee the availability of appointments.
  • Any disputes regarding bookings, including availability, must be addressed directly with the salon.
  • Payment terms (e.g., deposits, full upfront payments) are determined by the salon owner. Refunds or cancellations must also be resolved with the respective salon.

4. Payments

  • All payment processing is managed by the salon owners or through third-party providers (e.g., Stripe).
  • Salons in Dubai does not handle or store payment information.
  • For payment disputes, refunds, or cancellations, users must contact the salon directly.

5. Claiming and Managing Salon Listings

Salon owners can:

  • Claim Listings: Use the "Claim this salon business" button on their listing page to submit a claim request. After verification, they will gain access to update or edit the information.
  • Manage Google Listings: Handle their Google Maps listings independently for reviews or information accuracy.

6. Featured Listings and Visibility

  • Salon owners can partner with us to feature their listing for a limited time.
  • Additional visibility can be purchased by acquiring points, which, upon verification, will:
    • Increase a listing's prominence on the platform.
    • Add a "Featured" badge with a "Claim & Verified" status.

7. User-Generated Content

  • Google Reviews Integration: Reviews displayed on our platform are sourced from Google. Any disputes regarding reviews must be handled directly with Google.
  • Content Removal Requests: We reserve the right to remove inaccurate or inappropriate information on listings upon request or validation.

8. Third-Party Integrations

We utilize third-party tools and services for analytics, tracking, and advertising, including:

  • GA4 Analytics
  • Meta Pixel
  • TikTok Pixel
  • CloudFlare

Bookings facilitated on our platform are managed by third-party widgets owned by salon owners. Salons in Dubai is not responsible for:

  • How third-party services manage your data.
  • Errors or issues arising from their functionality.

9. Limitation of Liability

Salons in Dubai is not responsible for:

  • The accuracy or availability of salon services listed on the platform.
  • Booking disputes, payments, or refunds between users and salons.
  • Technical errors, downtime, or third-party integrations causing disruptions.

Users acknowledge that bookings are handled by salon owners, and our platform only facilitates the process.

10. Governing Law

These Terms and Conditions are governed by the laws of Dubai, UAE. Any disputes arising from these terms shall fall under the jurisdiction of Dubai courts.

11. Updates to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with the updated effective date. Continued use of the website constitutes your acceptance of any updates.

12. Contact Us

For any issues or concerns, please reach out to us:

13. Agreement

By using Salons in Dubai, you:

  • Agree to these Terms and Conditions and our Privacy Policy.
  • Acknowledge that bookings are managed by salon owners via third-party widgets, and we only facilitate the service.
  • Understand that any errors or issues in the booking process may be reported to us for assistance.